RIXOS THE PALM DUBAI
HOTEL & SUITES
Reservation Agent
MISSION
PERSONALITY& SKILLS
1 Excellent interpersonal
skills
2 Expert knowledge of
the selling process and
effective techniques
3 Dealing with stressful
situation in a calm and
professional manner
MISSION
1 Fulfilling reservations
request based on room
availability and guests
preferences
2 Manage all incoming calls
for Reservation
Department and ensure
response all queries and
maintain professional
relationship and
atmosphere at all times
SPECIFIC REQUIREMENTS
1 Relevant experience as a
Reservation Agent in
Branded 5* Hotels
2 Expert knowledge of
Opera PMS
3 Russian, Turkish or
German language
knowledge is preferred
CONTACT
Zhamilya Tazhibayeva